Our Approach

Singtel is committed to being a responsible corporate citizen in all the markets where we operate. We want to enable the inclusion and well-being of people and help them realise their potential through our core competence in digital and infocomm technologies. It is our belief that we can drive positive and sustainable changes to disadvantaged communities, especially the vulnerable children and youth, through the support of corporate and workplace giving, staff volunteering and leveraging our skills and ICT innovations.

Community Development

We want to maintain strong relationships with the local communities where we operate. As a multimedia and ICT service provider, we want to be able to drive and support programmes for the benefit of our community stakeholders.

The Singtel Touching Lives Fund is the Group's philanthropy programme that raises funds for charities helping children and youths with special needs.

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Community Programmes

In Singapore, we leverage our core business and focus on enabling and connecting disadvantaged groups in the community.

In Australia, Optus provides grants through its 'yes' Optus Community Grants programme, providing life and training skills for disadvantaged youth, and helping grassroots organisations in Australia with access to communications and technology.

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Cyber Wellness and Online Safety

As a responsible corporate citizen and the market leader in digital and mobile technologies and services, we believe we have a key role to play in the well-being of our stakeholders, particularly in promoting cyber wellness and online safety among the vulnerable children and youth in this digital age. 


Our industry, technologies and services have brought significant benefits to society and individuals. However, the growth of smart devices, social media and pervasiveness of the internet gives rise to problems such as digital ‘exclusion’ and risks to vulnerable segments such as youth and children in areas of cyber safety, cyber bullying and digital addiction. Through the Singtel Cyber Wellness Programme, we hope to reach out to the general public through targeted initiatives designed for parents, children and vulnerable segments of our community.


On 10 July 2014, we launched notAnoobie, Singapore's first cyber wellness mobile application designed to help parents better understand and protect their children from online risks. Parents can read up on cyber issues like gaming and mobile technology addiction, social media dos and don’ts, identifying cyber bullying, inappropriate content online and how to protect personal privacy online on-th-go in this one-stop appnotAnoobie can be downloaded free from iTunes and Google Play stores by mobile users in Singapore on any network.


Click here for more information on the Singtel Cyber Wellness Programme.

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We encourage our people to take a more active role in their communities, as individuals or as a team. They are given one day of paid voluntary service leave per year to support their favourite charity or a community cause in Australia and Singapore.

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Disaster Relief

We are quick to respond to natural disasters in the communities where we operate.  

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